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大电流肖特基二极管与三洋电梯的故事

添加时间:2018-01-31

  说起来,也是一个偶然的巧合。6月5号星期五那天,一位头像非常靓丽的美女,截了个大电流肖特基二极管 MBR30150CTF TO-220F的图给我,想要30个样,用来测试。一看有“LX”正是我公司生产的,这可是我们的优势产品呀。经过简单协商,让客户把联系方式发一下,落实好就可以发货了。附图如下:

 

  等其公司联系方式发过来,竟然是三洋电梯。这对我们的产品来说,是一个全新的领域。以前主打电源,充电器,适配器,PC电源,数码等等,做电梯类还是头一次。本着为客户解决问题,创造价值的原则,经过又一次细谈,最终确定参数相同的大电流肖特基二极MBR30150CT TO-220AB,有现货且满足客户时间上的急需。当天下午,我们就把产品规格书,收据和产品一起打包发出了。

 

  星期一上班第一件事,就是追踪快件。顺便告诉客户进展,注意查收。  第二天,再查。快递公司那边竟出了岔子,分错件了,相当无语!没办法,只好给客户说明情况,略表歉意。时间对我们每个人来说,都是非常重要的。我可不希望因为这个给客户留下不好印象。一直拖到星期三,问题才解决,而我早已泪流满面。

 

  幸好美女客户性格特好,也没计较,还是那么愉快的聊天。但这次事件,给我们提了个醒,发现问题就要去解决它。只有这样,我们才能不断的完善自己,不断进步。超出每一个客户的期望值。

 

  现在,客户已经用肖特基二极管在试样,服务才刚刚开始。我们相信,可以做的更好。因为我们一直在进步!



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